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SubFinder
Employee Instructions
SubFinder™
System
from
CRS, INC.
EMPLOYEE INSTRUCTIONS
2512
George Mason Drive
Virginia Beach, Virginia
23456
Phone: 757-427-4781 FAX: 757-427-4763
SubFinder System Phone Number
757-430-3681
You can call SubFinder to record, review, or cancel absences,
and to review and change your personal information.
Remember,
SubFinder only works from touch-tone telephones!
TELEPHONE SHORTCUTS:
Pressing # will take
you back to the previous Menu.
Pressing * will allow to you move to the next item
when listening to a list of items, such as absences.
WHEN REPORTING AN ABSENCE, ALWAYS
WAIT FOR THE JOB NUMBER BEFORE DISCONNECTING OR YOUR ABSENCE MAY NOT
BE RECORDED. YOUR
MAIN MENU
(select an option by clicking on it)
To Report an Absence Press 1
To Review an Absence Press 2
To Cancel an Absence Press 3
To Review Personal Information Press 4
To Leave the SubFinder System Press
9
_____________________________________________________________
MAIN MENU OPTION #1: TO REPORT
AN ABSENCE
When reporting an absence,
SubFinder will ask you for the following information:
1. Date(s) and times of the absence
2. Reason for the absence
3. If a substitute is required for the absence
4. Are there any special instructions for the substitute
From the Main Menu - Press 1
SubFinder will play the ABSENCE MENU
For all day today Press 1
For all day your next work day Press
2
To enter specific dates and times Press
3
To return to the Main Menu Press
9
(1) FOR ALL DAY TODAY or (2) FOR ALL DAY THE NEXT WORK
DAY
From the Absence Menu
For all day today Press 1
For all day the next work day Press
2
SubFinder will play the absence date and times.
If correct Press 1
If incorrect Press 2
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GRADE LEVEL
Please enter (voice)
your grade level and/or subject area followed by the pound sign (#).
If correct Press 1
If incorrect Press 2
If grade level is already voiced employee will hear: "Your grade level is"
To change your grade
level Press 1
Otherwise Press 2
If you press 1, SubFinder
will rever you back to the first step (see above) for entering the
grade level.
If you press 2, SubFinder
will continue on through the proper menu options.
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ENTER THE ABSENCE REASON
SubFinder will play a list of absence reasons. Press
the number of the appropriate reason followed by pound (#). SubFinder
will repeat the reason.
If correct Press 1
If incorrect Press 2
IS A SUBSTITUTE REQUIRED FOR THE ABSENCE?
If a sub is required for the entire absence
Press 1
If a sub is required for only a portion of the absence
Press 2
If a sub is not required for the absence Press
3
REPORT NORMALLY, ASSIGN, OR REQUEST
To have SubFinder select a substitute Press
1
To assign a prearranged substitute Press
2
To request a specific substitute Press
3
To return to the Main Menu Press
9
USE OPTION #2 ONLY IF AN AGREEMENT HAS ALREADY BEEN MADE WITH
THE SUBSTITUTE. SUBFINDER WILL NOT CALL AN ASSIGNED SUBSTITUTE.
If you are assigning or requesting a substitute,
enter that substitute’s SubFinder-assigned ID # followed by pound
(#).
RECORD SPECIAL INSTRUCTIONS
To record special instructions Press
1
Otherwise Press 2
If you press 1, record a short message after the
tone. When you are finished, press pound (#). SubFinder will repeat
the message.
If Correct Press 1
If Incorrect Press 2
GET THE JOB NUMBER. ALWAYS WAIT FOR THE JOB NUMBER BEFORE
DISCONNECTING OR THE ABSENCE MAY NOT BE RECORDED.
(3) TO ENTER SPECIFIC DATES AND TIMES
Step 1: Enter the first date of
the absence (MMDD) followed by pound (#). To begin the absence today,
press star (*).
Step 2: Enter the time the absence
begins (HHMM) followed by pound (#). If the absence begins at the
start of the workday, press star (*). If you enter a specific time:
For A.M. Press 1
For P.M. Press 2
Step 3: Enter the last date of
the absence (MMDD) followed by pound (#). For a single day absence,
press star (*).
Step 4: Enter the time the absence
ends (HHMM) followed by pound (#). If the absence ends at the end
of the workday, press star (*). If you enter a specific time:
For A.M. Press 1
For P.M. Press 2
SubFinder will repeat the date(s) and times of the
absence.
If correct Press 1
If incorrect Press 2
PLEASE NOTE: When reporting a multiple-day
absence, you will be asked to use the Employee’s Schedule or the Same Times Every Day.
Employee’s Schedule - the absence
will follow the employee’s standard work times.
Same Times Every Day - the absence
will be reported for the same times each day of the absence.
FROM
THIS POINT FORWARD SUBFINDER WILL FOLLOW THE SAME PROCEDURES USED
WHEN REPORTING AN
ABSENCE FOR ALL DAY TODAY OR ALL DAY THE NEXT WORKDAY.
______________________________________________________________
MAIN MENU OPTION #2: TO REVIEW
AN ABSENCE
From the Main Menu Press 2
SubFinder will play all your scheduled absences,
if any exist, beginning with the next scheduled and moving forward.
After each absence you will be given some of the following options:
To hear the absence again Press 2
To hear the next absence Press 3
To cancel this absence Press 4
To change the special instructions Press
5
To record special instructions Press
6
To return to the Main Menu Press
9
Option #4 will only be available if you are calling
prior to the cancellation deadline established by your district. If
you press 4, SubFinder will ask for confirmation.
To confirm cancellation Press 1
Otherwise Press 2
Option #5 will only be available if you originally
recorded Special Instructions. If you press 5, record the new message
after the tone. When you are finished, press pound (#). SubFinder
will repeat the message.
If correct Press 1
If incorrect Press 2
Option #6 will only be available if you did not
originally record Special Instructions. If you press 6, record the
message after the tone. When you are finished, press pound (#). SubFinder
will repeat the message.
If correct Press 1
If incorrect Press 2
_______________________________________________________________________
MAIN MENU OPTION #3: TO CANCEL AN ABSENCE
From the Main Menu Press 3
Enter the job # followed by pound (#). SubFinder
will play the absence.
To cancel the absence Press 1
To return to the Main Menu Press
9
If you press 1, SubFinder will ask for confirmation.
To confirm the cancel Press 1
Otherwise Press 2
________________________________________________________________
MAIN MENU OPTION #4: TO REVIEW PERSONAL INFORMATION
From the Main Menu Press 4
SubFinder will provide you with the following information:
your home site, your standard work times, your primary job position,
your SubFinder-assigned ID number (used only when your administrator
needs to create an absence for you), and your name as recorded. To
change your home site, work times, or primary job position, contact
your supervisor.
To record your name Press 1
To record your itinerant message
Press 2
To return to the Main Menu Press
9
If you press 1, wait for the tone and record your
name. When you are finished, press pound (#). SubFinder will repeat
your name.
If correct Press 1
If incorrect Press 2
Option #2 will only be available if you are set
up within SubFinder as an itinerant employee. If you press 2, wait
for the tone and record your itinerant message - usually your schedule
for the week. When you are finished, press pound (#). SubFinder will
repeat your message.
If correct Press 1
If incorrect Press 2
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